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App SDK Integration Guide - iOS
iOS SDK OverviewLivePerson Mobile SDK for iOS is a packaged solutions to add live chat to your Native or Hybrid iOS applications, supporting iPhone and iPad running iOS 5.0+.LivePerson Mobile App SDK...
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Recording Fiddler Web Traffic from Liveperson's Agent Console
This document outlines the steps needed to record Fiddler web traffic from LivePerson's agent console by exporting and installing a CA Certificate on the relevant workstation.The below steps can be...
View ArticleAndroid Native Library
The LP Mobile Android Native Library v1.13 is now available for use. This version includes bug fixes. (Replacing v1.12 on 7/2/15). v1.13 continues to support Android 4.0+. Note: If you are updating...
View ArticleChat API (JavaScript) Chat Window
OverviewThis code sample is for how to use the Javascript Chat API V3 library.It contains a simple HTML layout that depicts a chat with some extra place holders for debugging info.The chat is comprised...
View ArticleAndroid Messaging SDK
Release candidate v0.1 of the LP mobile library for Android Beta. This SDK supports Android API 14 (Ice Cream Sandwich) and up. New product allows support for asynchronous messaging in Android...
View ArticleiOS Messaging SDK
Release candidate v0.1 of the LP mobile library for iOS native applications Beta, supports iOS 7.0+. And the LiveEngage platformNew product allows support for asynchronous messaging in iOS applications.
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App SDK Integration Guide - Android
Android SDK OverviewLivePerson Mobile App SDK is a packaged solutions to add live chat to your Native or Hybrid Android applications. It supports Android OS 4.0+. LivePerson's Mobile App SDK is perfect...
View ArticleDRAFT- New Chat API (JavaScript) Usage Guide: Version 3
For previous versions of documentation and code samples of the Chat API (JavaScript), click here.IntroductionGeneral GuidelinesChat StatesSurveysCreating an...
View ArticleMobile Chat Timeout
The LivePerson chat service contains a timeout mechanism that closes unresponsive chats after 40 seconds (from the server side). This mechanism was originally designed to protect customers and agent...
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Send Third Party Notification when Skill has been set
The following article outlines the steps required in order to send Third Party Notification to Server each time when skill name has been set.1) Login to Liveperson's Admin console from here. 2) Click...
View ArticleAgent API (REST) Reference
Before reading this document it is recommended that you refer the following documents:REST Overview: RequestsREST Overview: ResponseGetting Started: Using the Agent API (REST)...
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Explore our New User Interface
Congratulations! Your account is now upgraded to the latest LiveEngage platform. You can now get started in realizing the full benefits that are available in it. Some new benefits that you will want to...
View ArticleOperator API (REST) - Draft
Before reading this document it is recommended that you refer the following documents:REST Overview: RequestsREST Overview: ResponseFor LPPA documentation please click...
View ArticleSkill API (REST)
Before reading this document it is recommended that you refer the following documents:REST Overview: RequestsREST Overview: ResponseContentsIntroductionAuthenticationBase ResourceRetrieve All...
View ArticleImplementing the LiveEngage Tag on HTML pages
In your first encounter with LiveEngage, you will be asked to add the LiveEngage tag to your website. The tag is the piece of code that connects your website to the LiveEngage system. Every page of...
View ArticleHTML Async | Basic Integration
A basic integration of LP Mobile Web into an existing mobile optimized website is simple & places a customizable 'Live Chat' tab on the right hand side based on agent...
View ArticleAndroid Native Library
The LP Mobile Android Native Library v1.11 is now available for use. This version includes bug fixes. (Replacing v1.11 on 7/2/15). v1.12 continues to support Android 4.0+. Note: If you are updating...
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